Kathy KolbHello Kolb Net Works Clients and Friends,
Where did your Summer go?

I got to spend a lot of time with my Mother along the river in the Watsontown area, which was nice. Then, Tropical Storm Ivan brought along too much rain with it and flooded the road, trailer pads and cabin. Ugh.

I regret to report I had to shop for a new laptop.  Our IBM ThinkPad laptop computer took a fall a couple of weeks ago. Compu-Gen reported it was now "toast". So, I went on a search for a replacement laptop. I was amazed at how many choices there are now. Our first laptop was a Mac PowerBook 5300cs back in 1997. It was slow and awkward on the Internet. It was OK for presentations and mobile email usage. The IBM ThinkPad was a real zippy machine that was great for presentations but was a bit heavy at 8 lbs.

After much consideration I settled on a Toshiba Tecra M2 which uses the Intel Centrino line of CPU, chipset and built-in wireless. Initial results are very good. We especially like the under 5 lbs weight of the new unit. I'm delighted with the lighter, more zippy system and highly recommend it.

My current "groovy web site picks":


Link Building Ideas:
1. Do your vendors have web sites? Ask to exchange hyperlinks.

2. Remember if you spend any money advertising your site with a traditional media firm (TV, Radio, Newspaper) ask for a link to your web site from their web site.

3. Ask any associations you pay to belong to (Chambers of Commerce, for example) to link to your web site.


Search Engine News:
What do people search for on the web? Understanding search habits can help you write text and choose keywords for your pages.  The search engine Dogpile gives you a peek at what people are searching for in real time. They offer both a filtered viewer and an unfiltered viewer. I recommend you spend some time watching the filtered viewer.

We're pleased to announce we've upgraded our search engine optimization / reporting software as soon as the new version became available. This software allows to really analyze and optimize your web pages for good search engine placement. The new version allows for tracking of paid and non paid (organic) search engine results ranking.

Do you yearn for higher search engine rankings? We can help! See http://www.kolbnetworks.com/searchengineservices.asp then call us.


Affiliate Marketing
Here's an example of a tip I gave to the PA. Mid-State Bed & Breakfast Association last month when I spoke at their meeting. If you buy something that your client uses, see if you can sign up as a referral affiliate. The Company Store sells really fine sheets and comforters. If you use their sheets in your B & B, you should sign up as an affiliate so your customers can buy sheets from the Company Store from your web site link. See the Company Store affiliate page.

Maybe while your guests were here they visited the Woolrich Outlet or perhaps some of your blankets or home furnishings are from there. Sign up as an affiliate with Woolrich, then link to their web site from yours. Tell your guests (give them a card?) that your web site has links to many area high quality stores.


New Clients / Projects:

CD for Susquehanna Health System HR departmentWe're just finishing up a major multimedia project for
Susquehanna Health Systems.

This recruitment CDROM will be part of their professional health worker recruitment efforts.
 

 

Union County Industrial Development Corporation's redesigned web site is now live.

This web site highlights Union County's many admirable economic features including the Great Stream Commons Industrial Park.


Northeast Wood Products makes molding, flooring and more
Northeast Wood Products new web site went live. Stop in and see what they can do with wood including millwork.


 

We are now hosting and consulting for:

 


KNW News:
The Kolb Net Works office will be closed November 25 and 26 for Thanksgiving, December 24 for Christmas and December 31 for New Year holidays.

In July, I gave part II of the "Using New Media in your Small Business Marketing Efforts" presentation for the Bucknell SBDC.

Carlos gave a presentation for SCORE / Lock Haven SBDC on September 23, 2004 entitled: Ebay Selling.

Brett went back to college at the end of August.

Tom and Heather Lee moved back to the Gettysburg, PA area. Heather gave birth to their first child in October.

We've moved our Friday times back to the usual. You can now reach us in the office until 5pm Fridays.


E-commerce Tips:
How can you test your company's ecommerce customer service?

  1. Send a test question to your customer service email address listed on your web site and see what response you receive (use a non-company email address so they won't know it's you).

  2. Call the customer service phone number listed on your web site and ask a basic question. See how the voice menu system sounds and how the staff person answers your question.

  3. Obviously - if you are the only employee in your company, the above tips won't work. So, how about trying the same ideas, but calling / emailing your competition and seeing what their customer service is like. You may learn something.


Email Newsletter Tips:
OK, I took the Summer off and didn't write a newsletter for several months. Brad from JanWay made my day when he sent me an email recently asking if he somehow got off the newsletter list because he hadn't gotten one for a while!

Tip: It's OK to skip a month or two. Give yourself and your readers a break, save up good content for the next one.


Question: What are you going to do for Marketing next year? If you need help with a plan, call us for a marketing review session.

Note: issues of current and past newsletters are online and can be viewed at: http://www.kolbnetworks.com/newsletters

As you start your email newsletter address list, please include my email address so I can see how you are doing.

We appreciate your interest and business,
-----
Kathy Kolb
President, Kolb Net Works, Inc. - Powerful Web Solutions
http://www.kolbnetworks.com --- (570) 326-2888 
kathy@kolbnetworks.com

In this issue:

Choosing a new laptop

Link Building Ideas

Search Engine News

Affiliate Program news

New Client spotlights

Company news

Ecommerce Tip

Email Newsletter Tip



 

 

Fall picture

Little pumpkins from last year's garden.



 

 

 

EBook Spotlight:

PayPal Buyers Survey (July 2004):
What Merchants Gain from PayPal as a Payment Option

How important is it for merchants to include PayPal as a payment option? Does it make any difference to sales revenue?

PayPal Buyers Survey 2004

In July 2004 Web Marketing Today conducted a survey to examine how buyers feel about PayPal and what motivates them to use PayPal when they have a choice.  Click on the graphic above for more info.

Client Ecommerce Product Spotlight:

American Heritage Crafters is selling those neat metal stars that are so popular right now.

See this product and more at their ecommerce web site: www.americanheritagecrafters.com
 


 

We publish this newsletter to help show our clients and friends how to market using the Internet.

We believe one of the best ways to learn something is to do it!

 

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Additional Services:
Did you know that Kolb Net Works also offers marketing design services including:

  • Web Development / ECommerce / Database / Maintenance / hosting
  • Multimedia Production: CDROMs, web sites, Video spots
  • Domain Registration
  • Search Engine Optimization
  • Email marketing
  • Streaming Media live broadcast and archive
  • Flash & Shockwave Development
  • Logo Design / Development
  • Print Ads
  • Brochure / flyer / newsletter design
  • Poster design / Buttons / Election campaign
  • Postcard design
  • Kiosk development
  • Ad Campaign Development
  • Radio spot writing and producing
  • Voice over narration / On Hold messages

 

Phone: (570) 326-2888

Copyright 2004 Kolb Net Works, Inc.
334 East Fourth Street, Williamsport, PA 17701